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Thursday, July 17, 2025

Q & A: Offensive Commercials

Q & AQ: Has there ever been a commercial that was so offensive it immediately was taken off air?

A: Yes, there have been several commercials throughout history that were deemed offensive and quickly pulled from the air. Here are a few notable examples:

  1. Pepsi’s 2017 Kendall Jenner Ad: This ad was heavily criticized for trivializing social justice movements. It featured Kendall Jenner ending a protest by handing a police officer a Pepsi, which many viewers found tone-deaf, especially given the context of protests like Black Lives Matter. The backlash was immediate, and Pepsi pulled the ad within 24 hours and issued an apology.

  2. Dove's 2017 Ad: In an online ad, Dove showed a black woman removing her shirt and transforming into a white woman, followed by a third woman of a different race. The ad was criticized for being racially insensitive, implying that black skin could be "washed off." Dove pulled the ad quickly and apologized for the misunderstanding.

  3. Hyundai’s 2013 Ad: This ad depicted a man trying to commit suicide by inhaling exhaust fumes in a Hyundai car, only to fail because the car produces zero emissions. The ad sparked outrage due to its insensitivity toward mental health and suicide. Hyundai quickly pulled the commercial and apologized.

  4. Gillette's 2019 “The Best Men Can Be” Ad: Though not pulled immediately, this ad received polarized reactions. It addressed toxic masculinity and encouraged men to be better role models, but some viewers found it preachy and divisive. While the ad stayed up, the controversy surrounding it led to significant backlash and boycotts from a segment of consumers.

These are just a few examples where companies misjudged the public's response, leading to swift action to remove the ads and mitigate damage.

Source: Some or all of the content was generated using an AI language model

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