1. Keep your computer secure.
Install proven anti-virus, anti-spam and anti-spyware software and keep them updated.
Install and maintain a firewall to guard against unwanted access to your computer.
Download the latest security updates (or patches) for your Web browser and operating system.
Install patches and updates to your operating system as soon as they become available from the manufacturer.
Update your Web browser frequently to ensure you are using the latest browser technology and the highest encryption level.
2. Never respond to e-mails, open attachments, or click on suspicious links from reputable institutions or unknown senders asking for personal or financial information. Banks will never send you unsolicited e-mails asking for confidential information.
3. Change your online banking password and Access Code regularly, use hard-to-guess passwords and never share your password or codes with anyone.
4. Use common sense when surfing online. Only accept or download software from a source that you trust. Never accept files or attachments when accessing websites, newsgroups and chat rooms unless you are very sure of their authenticity. Do not open e-mail attachments from unknown sources.
5. Do not use public computers for financial transactions.
6. Do not leave your computer unattended while logged on to your bank.
7. Log out of your online session when you have finished your online banking and clear the browser cache.
8. Review your account statements and/or online account transaction details promptly and report any discrepancies immediately.
9. If you receive a phishing email that bears your bank's name, forward the email to the bank for investigation. DO NOT REPLY TO THE PHISHING EMAIL!!!!
10. Read and follow all the recommendations of Safe Computing Practices, by Kim Komando, hosted at Microsoft.com.